Hardware

Surface Pro or Surface Laptop Not Charging

If your Surface Pro or Surface Laptop is not charging these are some troubleshooting steps that w...

• Updated July 26, 2024 18:52

Surface | Problems or Strange Behavior - Hard Reset

If your Surface is:Locked up and not respondingWon't Turn OnActing strange or something is not wo...

• Updated January 04, 2026 21:26

Desktop icons do not appear on the correct monitor on a multi-monitor setup

Depending on how you have your external monitors set up, you probably want one of them to be your...

• Updated October 18, 2021 21:10

One or more of my external monitors are blank while connected to my Surface

If you have one or more external monitors connected to your Surface Dock and you have no image o...

• Updated November 14, 2024 14:33

Mouse does not move correctly between my Surface and external monitors

If you can't see one or more of your external monitors, click here One or more of my external mon...

• Updated October 18, 2021 21:10