Clear Cookies/Cache on WebBrowser

If you're experiencing problems accessing or signing into a website or if you see an error like "Your browser sent multiple sets of cookies," clearing your browser cookies is often the quickest and most effective fix.

Cookies store session data and preferences for websites, but over time, they can become outdated or corrupted. This can lead to login issues, loading errors, or unexpected behavior on websites.

Clearing your cookies resets this data, allowing your browser to start fresh and communicate properly with the site. In most cases, this simple step resolves the issue without further troubleshooting.

Please follow the steps below if you are having these issues.

Microsoft Edge

1. Open Edge.
2. Click the three dots (⋯) in the top-right corner.
3. Select History.
4. In the new window, click on the Garbage can.
5. In the popup:
   • Set the time range to All time.
   • Check Cookies and other site data, and optionally Cached images and files.
6. Click Clear now.

Google Chrome

1. Open Chrome.
2. Click the three dots (⋮) in the top-right corner.
3. Select History.
4. On the left, click Delete browsing data.
5. In the popup:
   • Set the time range to All time.
   • Check Cookies and other site data, and optionally Cached images and files.
6. Click Clear data.